At The Glam Trunk, we are committed to providing you with the highest quality products and services. Due to the nature of our business and the bespoke nature of our items, we do not offer refunds or exchanges unless the product received is damaged or defective.

Damaged or Defective Items: If you receive a damaged or defective item, please contact our Customer Service team at support@theglamtrunk.com within 7 days of receiving your order. We will require photographic evidence of the damage or defect for our records. Once verified, we will provide instructions for returning the item and arrange for a replacement or refund, at our discretion.

Cancellation Policy: Orders cannot be canceled once they have been placed. Please review your order carefully before confirming the purchase.

Contact Us: If you have any questions or concerns about our refund and exchange policy, please don’t hesitate to contact our Customer Service team at support@theglamtrunk.com.

By making a purchase with The Glam Trunk, you acknowledge and agree to abide by the terms of this no refund and exchange policy. Thank you for your understanding and continued support.

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